Skip to main content
Gate operations & verified visitor passes for residential estates
ClearAccess
Roles and responsibilities

Clear access starts with clear roles.

Residents, the Gate Team, managers, and owners each need a focused workflow. ClearAccess keeps those boundaries visible while giving the whole site one trusted movement record.

One operating model

Different responsibilities, shared context.

The legacy role pages are now expressed as focused role guidance that matches the current resident, Gate Team, and manager experience.

Role paths

The workflow changes with the job

Start with the role that matters to your team, then connect it to the policies and records the organization needs.

Residents and members
Issue guest passes, share arrival context, and keep household access simple.
  • Create and share guest passes
  • Review visitor activity
  • Manage associates
Explore this path
Gate Team
Verify arrivals quickly and keep a trusted movement record at every access point.
  • Scan or enter a pass
  • Check in and check out visitors
  • Work through connection changes
Explore this path
Managers and owners
Set policy, understand operations, and give every team member the right boundary.
  • Manage members and apartments
  • Review analytics and activity records
  • Configure fees and access policy
Explore this path
Permission clarity

Explore the boundary for every action

Choose a role to see the practical capabilities it needs. The summary below remains available as a quick operating reference.

Guest access
Issue Guest Passes
Give expected visitors the context they need before reaching the gate.
Guest access
Review personal visits
See the visit activity connected to the resident and household.
Household context
Manage associates
Keep delegated household access within the estate policy.

Start with the action this role performs most often, then add complexity when the estate needs it.

Read the resident guide

Permission summary

CapabilityResidentGate TeamManager / owner
Issue guest passesOwn householdAssigned sitesOrganization-wide
Verify arrivalsAt assigned gateAll gates
Review recordsOwn activityGate activityOrganization activity
Change policyOrganization settings
Progression guide

Start with the first useful action

The best onboarding path is progressive: create the first pass, verify the first arrival, then add policy and reporting as the team gains confidence.

01

Create a site and first pass

Set up the smallest complete workflow and invite the people who need to test it.

02

Verify a visitor at the gate

Use the verification flow that fits the access point, including QR scanning where available.

03

Review the record and improve policy

Use analytics, activity records, and feedback to strengthen the everyday operating habit.

Gate operations

Start free and reach your first guest pass.

Create your estate, invite the first resident or Gate Team member, and verify a visitor entry before adding hardware or advanced estate rules.